How can I change my email address?
Go to ‘Your profile’ via the main menu. You can change your email address from here.
Will I retain my details if I register again?
Yes, to do this simply follow the steps below:
- Begin the registration process again by accepting the Terms of Service.
- Enter your Seqr PIN code twice.
- Enter the telephone number you were previously registered under.
- Enter your email address.
- Enter your activation code. Your will receive this automatically by SMS.
- Click ‘Upload your profile’.
- Enter your old Seqr PIN code.
What if I have forgotten my old Seqr PIN code?
For security reasons, if you lose your PIN code you can’t get a new one. You will have to register again to choose a new PIN code. Our Customer Service team will then be able to help you restore your account.